來自住宿之回應: Dear guest, We are pleased to hear that you were satisfied with our hotel in Madrid, especially with our cleanliness and facilities. We are always committed to providing our guests with a comfortable and pleasant environment. Our location in the center of the city allows us to be within walking distance of the main points of interest in Madrid. We understand that you are referring to Parque del Retiro, which is a 15-minute walk from the hotel. However, we appreciate your feedback as it helps us better understand our guests' perspectives. We look forward to the opportunity to welcome you again in the future and hope that your next visit will be even more pleasant.Best regards,María Martín - Guest Relations
來自住宿之回應: Dear guest, Your kind review is truly appreciated; your feedback is invaluable to us! It's delightful to hear that you found our location in the heart of the city to be particularly convenient for your travels and restaurant options.Moreover, the NH Collection Gran Vía team strives to provide our guests with the highest level of convenience and comfort. That's why we hope that during your stay you were able to experience the dedication and hospitality that our team is known for.We hope to have the pleasure of welcoming you back in the near future! :) Núria Brunsó - Guest Relations
來自住宿之回應: Dear guest, It is a pleasure for us to know that you enjoyed so much your stay at NH COLLECTION Gran Via. It is a satisfaction to read that your overall impression of the Hotel is so good and that you found our breakfast so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards, Sofía Palmer - Guest Relations
訪客
高級房
入住日期 2025年1月
夫妻/情侶
4則評價
9.7/10
優秀
發佈於 2025年2月13日
很絕美的一家西班牙市中心的酒店 服務人員態度很好
來自住宿之回應: Dear guest,It is a pleasure for us to know that you enjoyed so much your stay at NH COLLECTION Gran Via. It is a honor to read that your overall impression of the Hotel is so good and that you have felt so well cared for and have valued our privileged location so positively.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards, Bianca Fotea - Guest Relations
來自住宿之回應: Dear guest, It is a pleasure for us to know that you enjoyed so much your stay at NH COLLECTION Gran Via. It is a satisfaction to read that your overall impression of the Hotel is so good and that you found our breakfast so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards, Sofía Palmer - Guest Relations
來自住宿之回應: Dear Ffion1122,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía! We were delighted to host you in the heart of Madrid and are pleased to know that you enjoyed your balcony where you could see the sunset and sunrise. We look forward to welcoming you back soon!Best regards,María MartínGuest Relations
來自住宿之回應: Dear Michael,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.Bianca Fotea - Guest Relations
來自住宿之回應: Dear guest,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.Bianca Fotea - Guest Relations
來自住宿之回應: Dear guest, It is a pleasure for us to know that you enjoyed so much your stay at NH COLLECTION Gran Via. It is a satisfaction to read that your overall impression of the Hotel is so good and that you found our breakfast so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards, Sofía Palmer - Guest Relations